Support and Services

News Icon

Hexagon Software Maintenance Agreement (SMA)

The financial cost of unplanned downtime can be expensive and lead to additional costs to your business. We understand it's essential to maximize productivity, which is why we offer Hexagon SMA, specifically designed with your success in mind.

Support Portal Icon

Hexagon Customer Portal

For customers who have a login to the Hexagon Customer Portal. Please go here to log your support calls, download the latest product releases and resolve any licensing issues.

Customer Portal Help

Hexagon Customer Portal - Help

For customers who need help generating a login to the Hexagon Customer Portal or generating a new support call

Knowledge Base Icon


Search for SURFCAM Training guides & and contact your local reseller for training courses.

Request Support Icon

Request Support

On maintenance, Direct users can use the Customer Support portal above to submit support requests. If you are a reseller customer, an off-maintenance customer, or are unsure who to talk to about support, check the gobal reseller page.

System Requirements Icon

System Requirements

To find out the optimum hardware specification for running SURFCAM at its very best.

Latest Release Icon

Latest Release Information

Find out what has been included in the most recent release.